O Santuário de Panóias (Portugal) e seus públicos - um estudo de caso

Abstract

The research work here stated, was only possible in a culturally rich area for a historical legacy of extreme value, as Panóias Shrine, located in Vila Real - Portugal, which for some years has collected information on the profile of visitors and their level of satisfaction with the Monument. This study had as main objective to characterize the public who visited the shrine between 1996 and 1999 and between 2006 and 2011, and listen to their views and suggestions for improvements. To achieve these goals were built three research instruments: questionnaire survey, interview survey and direct observation grid. The investigation developed between the quantitative and qualitative analysis and data crossing proved to be crucial in this process. Having regard to the purpose of the investigation, we concluded that the public who mostly visited the Panóias Shrine, in the analyzed period, were what Lopes (2004, p.45) called in its work as Usual. Thus, similarly to what Lopes (2004, p.46) reference in their studies, Panóias Sanctuary of Public characterize yourself for having high academic and elementary occupations being in possession of a strong cultural capital has intrinsic and rooted.